FAQ

Do you have questions about us?

  • Be at least 18 years old.
  • Possess a valid identification document, such as a Passport or Social Insurance Number.
  • Have a valid Canada registered mobile number.

6G Pay is a cutting-edge mobile app designed for seamless cross-border money transfers to over 20 countries, providing the following key features:

  • Convenient cross-border remittance to popular countries, including India, Bangladesh, Sri Lanka, and many more to come.
  • An integrated digital wallet for easy loading of funds and quick payments.
  • It allows you to enjoy the digital convenience of payments at partner stores, along with the ability to transfer funds instantly to friends.
  • Exciting new features in development, promising an enhanced user experience.

You can top up your eWallet at any time after completing the eKYC (Know-Your-Customer) process and being verified. 

To perform remittance through 6G Pay, you must complete the eKYC submission and be upgraded to the Verified status. Here’s how:

  • Ensure you have a valid ID document issued in Canada (Passport or Social Insurance Number).
  • Complete the eKYC process with your ID document or Passport and take a live selfie (no uploaded images).

Transaction fees for cross-border remittances may vary depending on the destination country and the amount being transferred. The app will display the applicable fees before you confirm the transfer.

6G Pay offers convenient options for instant top-ups to your e-wallet.

Steps for remittance:

  • Download the 6G Pay app from Google Play or the App Store.
  • Register and set up your account.
  • Submit your eKYC to enable overseas remittance.
  • Ensure your eKYC status is ‘Verified’ and top up sufficient funds in your e-wallet.
  • Add/select your beneficiary.
  • Click/tap on the ‘Send’ button to initiate remittance to over 20 countries.
  • Input the amount you wish to remit in CAD to other currencies.
  • The amount will be credited to your beneficiary’s bank account, Cash Pick-up, or Wallet.
  • For Cash Pick-up, ensure the receiver has their ID during collection and quote the TT transaction reference if unsure.
  • An instant SMS notification for successful creation and completion will be sent, allowing you to share the remittance details with the beneficiary.

Typically, the amount will be reflected within the same day, though the duration may vary depending on the recipient’s country and any public holiday bank closures.

Security is a top priority for 6G Pay. The app employs robust encryption and other advanced security measures to protect your personal and financial information.

6G Pay is a Swedish application, operated in Canada by 6G Digital Remittance Ltd. (Registration Number: 1000372249). We are registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB) under registration number M23441475.

If you have any questions, issues, or need support, you can reach out to our customer support team via our website 6gpay.ca, Facebook Messenger and Email. Contact details are provided in the “Customer Support” section of the app.